Your cold call,
rehearsed.
Practise the calls your job depends on, out loud, against an AI who behaves like a real customer — then get scored on how you actually sounded.
The problem
Nobody ever got better at calls by reading about calls.
Product training tells people what to say. It cannot tell them what happens when the customer interrupts on the second sentence.
Role-play does not scale
One manager, twenty reps, once a quarter — and everyone performs for the person who writes their review.
Real calls are the training
Which means the customer pays for the learning curve, and you only find out from the ones who did not call back.
Nobody has a number
Ask a manager why a rep is missing target and you get an opinion. There is no measurement of the thing itself.
The product
This is what a practice call looks like.
Five minutes with a customer who has somewhere else to be. No slides, no role-play with your manager.
The client file
You never call a stranger.
Every scenario opens with the file a good agent would already have: who they are, how they live, what is pressing on them this month.
What the file will never do is tell you how to sell to them. No opener, no line to use, no technique. Two people can read the same file and run completely different calls, which is the entire point.
Client file
Suresh Nair, 38
IT Team Lead, Pune
- Employer
- Global Tech Solutions
- Home
- 3BHK in Hinjewadi
- Family
- Wife Meena, two kids (8, 5)
- Debt
- Home loan, 3 years in
Suresh wakes at 6:00 AM to help get the kids ready for school. He commutes 45 minutes to the IT park, spends his day managing a team of twelve, and usually returns home by 7:30 PM.
Not on file
- The specific coverage amount of his existing endowment policy.
- His actual level of concern regarding his long-term debt obligations.
You only find this out by asking well on the call.
How it works
Three steps, and the first call is inside a minute.
Tell us where it breaks
A few questions about your work and the moment you dread. You get a plan of days built around that, not a generic course.
Read the client file
Who you are calling, how they live, what is on their mind. The same intel a good agent already has before dialling.
Take the call, get the read
Five minutes out loud. Then a scorecard with your talk-to-listen ratio, the objection you fumbled, and where you stand against everyone else practising.
Features
Built to close more, mis-sell less.
You get the file first
Before you dial you read who they are: their family, their loan, what is pressing on them this week. What it never tells you is how to sell to them. That part is yours.
A customer who pushes back
They object, stall, mishear you and lose patience. Push too hard and they hang up, which is a lesson too.
In their language
Hindi, Tamil, Telugu, Marathi, English and 70+ more. Pick the language and the customer stays in it.
Measured, not guessed
Talk-to-listen ratio, questions asked, filler words, and a flag if you over-promised. Anything we did not measure, we say so.
Body language, if you want it
Turn the camera on to score posture and presence. Off by default, and no frame is ever stored.
Bixy finds the right call
Say “I keep losing them on price” and Bixy picks the call that fixes it, then hands it to you to start.
Scoring
Every call ends in a grade, not a vibe.
The rubric ships with the scenario and its weights are enforced in code, so two runs of the same call are judged on the same scale. Anything we could not measure is reported as unmeasured rather than guessed.
70 and above
It moves off your list and into Completed. You handled the objection and you closed like you meant it.
50 to 69
Finished, but under the mark. It waits in To improve with the exact criterion that cost you the points.
Below 50
Stays in Scenarios, because the only useful thing to do with it is run it again.
Industries
Built for insurance. Useful anywhere the call is hard.
It is one skill underneath: hold a high-stakes conversation with someone who has their own agenda, usually not in English, and be judged on how it went.
Life, health & general insurance
Cold calls, price objections, renewals, claims and the ULIP pitch — against a named customer with a file, in the language they actually speak.
Banking & NBFC
They came in for banking, not insurance. Rehearse the counter cross-sell, the relationship review and the recovery call before they cost you a customer.
Wealth, mutual funds & broking
Risk profiling, suitability, and the call you have to make the morning after a market drop.
IT, SaaS & B2B technology
Discovery that is not an interrogation, a demo that does not narrate itself, and the CFO who has heard every pitch before.
BPO & customer support
Take the heat and keep the customer. Angry callers, escalations already one level up, and the save when they have a foot out of the door.
Staffing, recruitment & HR
Both sides of the table: screening calls and offer conversations, plus the performance review most managers keep postponing.
Education, EdTech & placement cells
Turn enquiries into admissions, and get students through the screen, the viva and the question they did not prepare for.
Healthcare & pharma
Counselling a worried patient, detailing to a doctor with four minutes, and a front desk on the wrong end of a bad day.
Also in use for
Nothing here is a different product. If your call is not in the library, tell Bixy what it is and she writes it — with your objection, your customer, your language.
Your co-pilot
Meet Bixy.
Tap the orb anywhere and simply talk: “show my scenarios”, “open my reports”, “I keep losing them on price”. Bixy finds the call that fixes it and hands it to you, ready to start — or writes a new one from your own product.
Your next call, rehearsed.
Built for insurance teams in India. Free while we are in beta, and you are on a call within a minute.
Start practising